Frequently Asked Questions on Mankato
- When did Keystone of Mankato open?
- How many areas are there for sitting and visiting outside the apartment?
- How many apartments are in the building?
- How does the meal program work?
- What type of heat is in the apartments?
- What appliances are provided?
- What color are the appliances?
- What color is the carpet?
- What color are the cupboards and the woodwork?
- What amenities are available?
- Are window treatments provided?
- Is there a common tub area?
- Where are the emergency pull cords installed?
- Are there handrails in the hallways?
- Will there be any area where residents can be outdoors?
- The apartments are smoke free?
- Where are the sprinkler systems located?
- Are pets accepted?
- How high are the ceilings?
- If I am a resident at Keystone and require more care, will I have priority over someone not
- How are the assisted living care levels determined?
- Are there any enclosed garages?
- What is your staffing ratio?
- How do you train staff about caring for residents who have Alzheimer's disease of other dementias?
- How do you decide specific programming for the memory care units?
- Can you accommodate for food preferences and food allergies?
- How do you re-evaluate a resident with Alzheimer's disease medications?
- Are there grab bars in the bathroom?
2. How many areas are there for sitting and visiting outside the apartment?
There are many visiting areas within the building. They include billiards room, chapel, craft room, activity kitchen, TV rooms, library, computer room, big screen TV lounge areas, exercise room, elegant and comfortable dining rooms and an Internet café. All of these rooms can be reserved at anytime for special functions at no charge.
3. How many apartments are in the building?
There are 117 individual apartments in the building. We have 59 independent living, 33-assisted living and 25 rooms available in the memory care area. However, the rooms are all interchangeable…meaning if you originally move in, in Independent Living and need assisted living down the road – you can stay in your own apartment, and we will bring the assisted living services to you.
4. How does the meal program work?
Meals are included in the price of the assisted living and memory care units. The independent living apartments have 30 meals included in the rent each month. The meal program for independent living residents is designed to have the resident use one meal per day, however, the meal program is flexible.
6. What appliances are provided?
The independent and assisted living apartments are furnished with refrigerators, dishwashers, stoves, microwaves, and garbage disposals. The refrigerators are 18.2 cubic feet. The dishwashers are GE brand 4 cycles with 2 wash levels. The disposal is a 1/3 horsepower, large capacity continuous feed GE disposer. In each independent apartment we have included a side by side washer and dryer. All of the appliances are easy to use.
- 24 hour compassionate care
- Full activity program
- 24 hour controlled access
- Security systems and camera surveillance
- Washer/dryer in each apartment
- Chef prepared dining services 3x per day (1 X for independent living)
- Housekeeping (additional fee for independent living)
- Internet Café and coffee shop
- Comfortable common areas
- Arts and Crafts room with kitchen
- Cultural, recreational and social events
- Assistance with activities of daily living, including medical case management, medication administration, bathing assistance and much more
- Pastoral care
- Private mail boxes
- Storage lockers
- Beauty/barber shop
- Exercise and fitness programs
- Wellness education
- Respite Care units in Assisted Living and Memory Care areas
- Walking gardens for outdoor enjoyment are provided
- Massage therapy spa
- Large, spacious apartments — open, bright layouts
- Beautiful light oak cabinetry in kitchens
- Emergency response system
- Emergency grab bars conveniently located in the bathroom areas
- Individual air conditioning, cable TV and utilities included
15. Will there be any area where residents can be outdoors?
Yes, residents in the memory care area have their own secured strolling gardens. For all other residents there are walking paths around the building as well as porches and patio areas.
18. Are pets accepted?
Some pets may be allowed. The Administrator will assess each situation to determine if a resident is able to care for their pet. The Keystone Pet Policy explains in detail the criteria regarding pets. A pet deposit is required.
20. If I am a resident at Keystone and require more care, will I have priority over someone not living in the building?
Yes, each person who lives in the building automatically has top-priority admission to another area when available.
21. How are the assisted living care levels determined?
You/your family will have a consultation with our registered nurse who will evaluate the care that you/your loved one needs. Our care levels are grouped into three categories.
23. What is your staffing ratio?
The staffing hours for budgeting and hiring purposes were based upon 50% of our residents being independent; 35% needing level 2 services; and 15% needing level 3 or memory care services. As long as these percentages change, staffing hours will change. Keystone Communities is committed to excellence and to providing the services described in residents’ service agreements.
24. How do you train staff about caring for residents who have Alzheimer's disease of other dementias?
Keystone's direct care giving staff and their supervisors receive training that includes the topics listed below as part of their facility orientation program: (This orientation is conducted by the RN Administrator and her designee)
- An explanation of Alzheimer's disease and related disorders
- Methods for giving assistance with activities of daily living
- Strategies for problem solving challenging behaviors
- Methods to enhance communication skill
25. How do you decide specific programming for the memory care units?
The activities coordinator uses community resources to put together the monthly calendar of activities. There are always new ideas for us to use. Keystone Communities also belongs to a senior care provider organization that provides ongoing education opportunities for staff. Often residents and families are the best information source from which to develop programming. At admission and after, staff tracks the resident’s previous areas of interest and use this information to keep the residents interested and active.
26. Can you accommodate for food preferences and food allergies?
Keystone Communities serves a set in advance menu-one meal selection. However, we definitely can cater to certain food preferences and certainly for food allergies. If extensive menu changes are required, we can make these changes in cooperation with the resident and family.
27. How do you re-evaluate a resident with Alzheimer’s disease medications?
Any re-evaluation of an established medication regime would be done by the RN in consultation with the resident and resident’s family and with the resident’s physician.